On-chain Bitcoin withdrawal delays

Incident Report for River Financial

Resolved

This incident has been resolved.

Posted Jan 30, 2021 - 16:07 UTC

Update

We are continuing to investigate this issue.

Posted Jan 30, 2021 - 16:05 UTC

Investigating

Some Bitcoin withdrawals may be delayed due to on-chain fee spikes. We are working on solving this issue for any impacted clients.

Posted Jan 29, 2021 - 17:28 UTC

This incident affected: Bitcoin (On-chain transactions).